These Terms of Service explain the agreement between you and BrokerNavigator, a product by Diamond Equity AI. They match the terms you accepted when you first signed in (version 2026-07-12b), so the two always agree with each other.
BrokerNavigator gives you tools to run your mortgage marketing, including a dashboard, funnels, content tools, and an Ad Launcher. You agree to use the service lawfully and only for your own legitimate business.
Access is provisioned by your administrator. Please keep your login details private, and let us know right away if you think someone else has access to your account.
You confirm that you have received access to BrokerNavigator as purchased, and that the product and service have been provided and delivered to you as agreed.
If you ever have a question or concern about a charge, please reach out to our support team first through the Get Help page in your dashboard, so we can look into it and make it right. You agree to work with us directly to resolve any billing concern, rather than filing a card dispute or chargeback.
You also agree to use the service lawfully. That is it, and thanks for being part of BrokerNavigator.
Payments are processed by our third party payment processor. Your subscription continues under the plan you signed up for. If anything about a charge looks wrong, contact us and we will make it right.
You keep ownership of the content you upload, such as your logo, your headshot, and your marketing copy. You give us permission to use that content only to provide the service to you, for example to build your website and your ad creatives.
The Ad Launcher creates campaigns on your own connected ad account. Campaigns are always created paused, and nothing runs until you launch it. You are responsible for the ads you choose to run and for following Meta's advertising policies.
We work hard to keep BrokerNavigator running smoothly, but the service is provided as it is. We cannot guarantee specific business results from using it.
If we update these terms, we will change the effective date and, where it makes sense, ask you to review them again in the app.
Questions about these terms? Email us at info@diamondequity.co, or use the Get Help page in your dashboard.